Privacy Policy

The LUSOMARKET – PRODUTOS DE CONSUMO LDA is committed to protecting user privacy. This privacy statement explains data collection and use procedures on the website www.lusomarket.pt (hereinafter referred to as the “Website”).

By accessing the Website, we assume that users are aware of the policies set out in this privacy statement.

 

WHY THIS PRIVACY POLICY?

This Policy is intended to inform Customers/Users of the general rules for the processing of personal data, which are collected and processed in strict respect and compliance with the provisions of the personal data protection legislation in force at any time, namely the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“RGPD”).

We respect the best practices in the field of security and protection of personal data, having taken the necessary technical and organizational measures to this end in order to comply with the RGPD and guarantee that the processing of personal data is lawful, fair, transparent and limited to the purposes authorized.

Luso Market – Produtos de Consumo, Lda is committed to the protection and confidentiality of personal data, having adopted the measures it deems appropriate to ensure the accuracy, integrity and confidentiality of personal data, as well as all other rights that assist the respective.

This website uses cookies to improve your experience. See our Cookie Policy here.

 

WHAT DOES THIS PRIVACY POLICY COVER?

This Privacy Policy applies exclusively to the collection and processing of personal data for which Luso Market – Produtos de Consumo, Lda is responsible for the respective treatment, within the scope of the services and products made available to its Customers/Users and in all situations in which personal data are processed.

Our website may include access links to other websites that are unrelated to A Luso Market – Produtos de Consumo, Lda. The availability of such links is carried out in good faith, and Luso Market – Produtos de Consumo, Lda cannot be held responsible for the collection and processing of personal data carried out through these websites, nor can it assume any responsibility in relation to such sites, namely regarding the respective accuracy, credibility and functionalities made available in them.

 

WHAT ARE PERSONAL DATA?

Personal data is any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person.

Identifiable is a natural person who can be identified, directly or indirectly, namely by reference to a name, identification number, location data, electronic identifiers or to one or more specific elements of their physical, physiological, genetic, mental, economic, cultural or social.

 

WHAT DOES THE PROCESSING OF PERSONAL DATA CONSIST OF?

The processing of personal data consists of an operation or set of operations carried out on personal data or sets of personal data, through automated means, or not, namely the collection, registration, organization, structuring, conservation, adaptation, retrieval, consultation, use, disclosure, dissemination, comparison, interconnection, limitation, erasure or destruction.

 

WHO IS RESPONSIBLE FOR DATA PROCESSING?

The entity responsible for processing personal data is A Luso Market – Produtos de Consumo, Lda, which determines the purposes and means of processing them.

For this purpose, if the holder of the personal data needs to contact the data controller, he/she may do so through the means and contacts indicated below:

ADRESS: Rua Batel Plano Parque – Armazém B 400/3, 4485-253 Guilhabreu, Portugal

Telefone: (+351) 229 406 725 (call to national fixed network)

E-mail: geral@lusomarket.pt

 

WHAT TYPES OF PERSONAL DATA ARE PROCESSED?

Within the scope of the activities it develops, it processes the personal data necessary for the provision of services and/or supply of products, processing data such as name, telephone number and e-mail address, according to the more detailed information made available to holders of personal data.

If there is prior consent from the Client/User, this may be withdrawn at any time, without, however, compromising the lawfulness of the treatment carried out based on the previously given consent.

 

WHEN AND HOW DO WE COLLECT YOUR PERSONAL DATA?

We collect your personal data through our website, guaranteeing, whenever necessary, the prior consent of the holder of the personal data.

The personal data collected can be processed by computer and in an automated or non-automated way, guaranteeing in all cases strict compliance with the legislation on the protection of personal data. Under no circumstances will the data collected be used for any purpose other than the one for which they were collected or given consent by the data subject.

 

WHAT ARE THE PURPOSES OF THE PROCESSING OF PERSONAL DATA AND THEIR LEGAL BASIS?

The personal data collected are based on and are intended for the management of the contractual relationship, the provision of contracted services, the adequacy of services to the needs and interests of the Client/User.

 

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

The period of time during which personal data is stored and maintained varies according to the purpose for which the information is processed.

There are legal requirements that require the retention of data for a minimum period of time. Thus, and whenever there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary to pursue the purposes that motivated its collection or subsequent processing, under the terms defined by law.

 

WHAT ARE YOUR RIGHTS AS A HOLDER?

As holders of personal data, Customers/Users are guaranteed, at any time, the right to access, rectify, update, limit and erase their personal data. They also have the right to object to their use for commercial purposes and to withdraw consent, without this compromising the lawfulness of the treatment carried out under that consent, as well as the right to data portability.

 

HOW CAN YOU ACCESS, RECTIFY, UPDATE, LIMIT, DELETE, OPPOSITE THE TREATMENT OF YOUR PERSONAL DATA, OR REMOVE CONSENT?

Without prejudice to the provisions of the RGPD, the holder of the personal data may do so, directly or upon written request through the contacts made available for this purpose in this document, as well as other contacts made available on our website.

 

HOW CAN YOU COMPLAIN?

Without prejudice to being able to submit complaints directly to A Luso Market – Produtos de Consumo, Lda, through the contacts made available for this purpose, the Customer/User can complain directly to the Control Authority, which is the National Data Protection Commission (CNPD), using the contacts made available by this entity for this purpose.

 

WHAT ARE THE MEASURES ADOPTED TO ENSURE THE SECURITY OF YOUR PERSONAL DATA?

We are committed to ensuring the protection of the security of the personal data made available to you, having implemented strict rules in this matter. Compliance with these rules is an obligation for all those who legally access them

In this sense, all personal data transferred is stored securely, in a Datacenter covered with all the necessary security measures for the protection of personal data.

Notwithstanding the security measures adopted, we warn all those who surf the Internet that they must adopt additional security measures, namely, ensure that they use a PC and a Browser updated in terms of properly configured security “patches”, with an active firewall, antivirus and anti-spyware and that they certify the authenticity of the sites they visit on the internet, and should avoid sites whose reputation they do not trust.

 

TRANSFER, COMMUNICATION OR ASSIGNMENT OF YOUR PERSONAL DATA TO THIRD PARTIES

We do not transfer, communicate or assign your data to third parties.

 

CHANGES TO THE PRIVACY POLICY

Luso Market – Produtos de Consumo, Lda reserves the right, at any time, to make adjustments or changes to this Privacy Policy, these changes being made on this page.

Contacts

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Rua Batel Plano Parque-Armazém B 400/3

4485-253 Guilhabreu, Portugal

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geral@lusomarket.pt
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(+351) 229 406 725 Call to portuguese landline network
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(+351) 229 406 727 Call to portuguese landline network